Analysis of quality information #ows in the product creation process of high-volume consumer products
نویسندگان
چکیده
It is recently realised that Quality and Reliability are not only a function of the product but also of the organisation realising the product. In spite of this very few companies are able to translate this into their business processes. The Maturity Index on Reliability (MIR) was developed to measure and improve the capability of organisations to analyse, predict and improve the reliability of current and future products. The MIR concept is based on the analysis of reliability related information #ows. In this paper the MIR concept is explained and a case study of a MIR assessment is given. ( 2000 Elsevier Science B.V. All rights reserved.
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